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Business Excellence Awards

We wish to thank our 2019 sponsors:

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2020

Busselton and Dunsborough Yallingup Chambers of Commerce

Business Excellence Awards

Submission

Submissions opening soon

 

 

The Busselton Chamber of Commerce and the Dunsborough Yallingup Chamber of Commerce have joined forces to present our Business Excellence Awards for 2020 to celebrate the efforts and success for businesses in our region.

The application process has been designed to help you focus on key aspects of your business, giving you valuable opportunity to review your business and benchmark your performance against other successful businesses.

The benefits of being a finalist and ultimately winning a business award are many and varied, from marketing and promotional advantages to competetive advantage when applying for grants or funding

To calculate the number of FTE employees:

FTE = total casual and part-time hours worked per week ÷ 38 + total full-time employees. Be sure to include all owners, proprietors, directors and partners who are active in the day-to-day running of your business.

Your business may be considered in up to 3 different categories. The judges will determine which category best suits your business.[/vc_column_text][vc_empty_space][vc_column_text]

SUBMISSIONS

You need to submit an award–winning application. Your submission MUST include your name, your business name, address, web address and your logo. Regular workshops will be hosted in Busselton and Dunsborough whilst the applications are open to help you complete the questions. Please register your attendance at events@busseltonchamber.com.au or send a text message to 0412 037 413 and give your name and preferred workshop date, location and time.[/vc_column_text][vc_empty_space][vc_column_text]Workshop dates:[/vc_column_text][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1/2″][vc_column_text]As a guide, the 2019 Workshop dates were as follows:

June 19th 

9:30 – 11:30                CQUniversity Study Hub, 38 Peel Tce Busselton

2:00 – 4:00                  Dunsborough and Districts Country Club

July 3rd    

9:30 – 11:30                 Dunsborough and Districts Country Club

2:00 – 4:00                  CQUniversity Study Hub Busselton

July 17th  

9:30 – 11:30                CQUniversity Study Hub Busselton

2:00 – 4:00                 Dunsborough and Districts Country Club

 

Check back soon for the 2020 dates….[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text].

July 31st   

9:30 – 11:30                Dunsborough and Districts Country Club

2:00 – 4:00                  CQUniversity Study Hub Busselton

August 14th 

9:30 – 11:30                CQUniversity Study Hub Busselton

2:00 – 4:00                 Dunsborough and Districts Country Club[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_column_text]We wish you the best of luck with your submission

Submissions opening and closing dates will be released soon….[/vc_column_text][vc_column_text el_class=”hidden”]

BUSINESS AWARD QUESTIONS

 YOUR SUBMISSION MUST INCLUDE:

Business name

Contact Person

Business Address

Email address

Mobile Phone number

Web Address

Logo

 

BUSINESS OVERVIEW

1          Provide a general overview of your business, including a brief history and summary of your current operations (250 words)

Your answer should demonstrate your eligibility for the category most suited to your business and also set the scene for the judges. How did you identify the need for your product or service and identify who your customers were going to be

2          Describe your products/services. What makes your business unique and sets you apart from your competitors? (250 words)

  • Clearly explain why potential customers would choose your business rather than your competitors. What is your unique selling proposition?

3          Provide an overview of the financial performance of your business over the past 12 months and how this compares to previous years (200 words)

  • Provide either actual figures or percentages to show year on year comparisons of your revenue, cost of goods sold (COGS), gross profit, expenses or net profit. If you are in the early stages of your business or you have recently invested in developing the business, explain how this has impacted on your financial performance. Consider using graph or chart format.

BUSINESS PLANNING

  • Describe your business goals over the past 12 months, the strategies you’ve used to achieve these goals and the results (300 words)
  • The judges want to see your business planning, so clearly describe the goals you have achieved in the past 12 months, including practical strategies employed and specific results you have achieved.
  • Describe any improvements or changes you have implemented over the past 12 months to improve your business operations (250 words)
  • Your answer should highlight specific changes you have made to your business operations including recognising and achieving economies of scale, streamlining systems, diversification, innovation or sustainability initiatives. Demonstrate how these have helped your business?
  • What are your future goals for your business and what plans do you have in place to achieve them? (300 words)
  • This is the exciting part – demonstrate where you want your business to go and how you are going to get it there. It might be growth, export, employing staff, moving locations, diversifying or identifying new supply chains.

 

MARKETING

  • Describe your demographic – who are your customers, how do you reach them? (350 words)
  • What methods of marketing have you/do you utilise and which have been the most effective for your business? How do you measure success and track your results from various marketing tools

CUSTOMER SERVICE

  • What strategies does your business use to create and retain loyal customers? (250 words)
  • How do you reward your customers for loyalty/patronage? Do you have systems in place to train your staff specifically in customer service? Demonstrate your methods of building relationships with your customers and offering a great experience when they are supporting your business.
  • How do you measure customer satisfaction? (250 words)
  • Demonstrate the options your customers have to provide feedback and how you respond to their feedback – give examples. Do you have a follow-up procedure or process to determine customer satisfaction?

BUSINESS ETHICS

  • How has your business had a positive impact on the community? (300 words)
  • Demonstrate the social and economic impact your business has had on your community – do you support local sporting clubs or charities, do you have a local procurement policy in terms of staff and products and services offered by other local businesses?

INDUSTRY

  • How does your business engage with the broader industry that you are a part of? (250 words)
  • Are you a member of any industry associations relevant to your business? Demonstrate how your business keeps up with changes, innovations, regulatory compliance and governance, including Occupational Health and Safety requirements for your industry.
  • How do you contribute to the progression of your industry? (250 words)
  • Do you collaborate with other businesses in your industry to drive change, ensure best practice or identify supply chains or economies of scale?

ENVIRONMENT

  • How do you ensure that your business demonstrates environmental responsibility? (250 words)
  • Are there practical steps you take to minimise any environmental impact your business has i.e. rainwater tanks, LED lighting, paperless policy, recycling or environmental impact strategy?
  • Does your business have a specific focus on environmental protection and/or sustainability?
  • Include your waste management strategy (if applicable), how you innovate to manage your environmental foot print. If you have an industry body do you engage with their policy development regarding environmental impact.

STAFF (NOT APPLICABLE IF YOU DO NOT EMPLOY STAFF)

  • What strategies do you use to recruit, retain and motivate staff? (250 words)
  • Demonstrate how you ensure your staff are valued, trained and engaged in professional development

 

 

 

 

 

Submission opening and closing dates will be released soon….[/vc_column_text][vc_empty_space][vc_column_text]

Downloads

[/vc_column_text][vc_empty_space][vc_column_text]An offline application form can be used as a preferred option to the online application form as this allows images to be included. You can also download a copy of the Business Excellence Awards Flyer which contains more information about the awards and prizes. If you would like some tips for a great submission you can download a copy of the SBDC application tips.[/vc_column_text][vc_empty_space][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=”” el_class=”bigButtons”][vc_column_inner width=”1/3″][button target=”_self” hover_type=”default” text_align=”center” text=”Offline Application Form” link=”/wp-content/uploads/2019/06/2019-Business-Awards-Submission.docx”][/vc_column_inner][vc_column_inner width=”1/3″][button target=”_self” hover_type=”default” text_align=”center” text=”Flyer” link=”/wp-content/uploads/2018/08/Business-Awards-flyer-v2.docx” custom_class=”hidden”][/vc_column_inner][vc_column_inner width=”1/3″][button target=”_self” hover_type=”default” text_align=”center” text=”SBDC Submission Tips” link=”/wp-content/uploads/2018/08/SBDC-BEA-Application-guide-Workbook-In-house-Print-January-2018.pdf”][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=”” el_class=”bigButtons”][vc_column_inner width=”1/2″][vc_column_text]

THE JUDGING PROCESS

The awards are judged evaluating written entries and one face-to-face interview with the judges. You need to have an excellent submission as well as an excellent business. Judges use a marking template to score each of your answers to the questions and then calculate the total score. An independent panel of judges have been selected, including some from outside of this region – they don’t know anything about your business that you don’t include in your answers, so be sure to be as comprehensive as possible within the word count as set in the questions. The Board and staff of either of the CCI’s have no input in the judging process. The judging panel reserves the right to place entrants into the most appropriate category. All submissions must fully satisfy the criteria and only those deemed competitive will become finalists.

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GALA AWARDS PRESENTATION NIGHT

Our Gala awards presentation evening date for 2020 is yet to be finalised…

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ELIGIBILITY CRITERIA

  • All businesses need to have been trading for longer than 6 months at the time of applying
  • The business must be located in the Local Government Area of the City of Busselton
  • You can be a listed company, sole trader, partnership, franchisee, association or not-for-profit

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How to Apply

Fill out the offline application for bellow and email it to ceo@busseltonchamber.com.au.[/vc_column_text][button target=”_self” hover_type=”default” text_align=”center” text=”Offline Application Form” link=”/wp-content/uploads/2019/06/2019-Business-Awards-Submission.docx”][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_column_text]

CATEGORIES and SPONSORS FOR 2019 WERE:

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  • Micro Business            0 – 4 Full Time Equivalent (FTE) employees
  • Small Business             5 – 10 FTE employees
  • Small Business             11+ FTE employees
  • Excellence in Customer Service
  • Young Entrepreneurs Award
  • Innovation Award
  • Excellence in Not for Profit
  • Food and Beverage Manufacturing
  • Inclusivity and Diversity
  • Franchise Business
  • Environmental Responsibility
  • Building and Construction
  • Business Hall of Fame
  • Tourism
  • Community Engagement
  • Judges Choice
  • Rising Star
  • Outstanding Business of the Year

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  • Employsure
  • BCP
  • CQUniversity
  • ATC
  • EBM
  • Agri-Start
  • DPIRD
  • Forrest Personnel
  • ATCO Gas
  • RSM
  • BCCI and DYCCI
  • MRBTA
  • Lomax Media and Totally Sound
  • Bendigo Bank
  • Cape Naturaliste College
  • GWN7 and Regional Newspaper Group 

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Micro Business 0 – 4 Full Time Equivalent (FTE) employees

Small Business 5 – 10 FTE employees

Small Business 11+ FTE employees

Excellence in Customer Service

Young Entrepreneurs Award

Innovation Award

Excellence in Not for Profit

Food and Beverage Manufacturing

Inclusivity and Diversity

Franchise Business

Environmental Responsibility

Business Hall of Fame

Tourism

Community Contribution

Judges Choice

Rising Star

Outstanding Business of the Year

[/vc_column_text][vc_empty_space][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]Agri-Start

Employsure

BCP

RSM Australia

CQUniversity

The Apprentice and Traineeship Co.

EBM

DPIRD

Forrest Personnel

DYCCI

ATCO Gas

BCCI 

MRBTA

Lomax Media and Totally Sound

Bendigo Bank

Caves Road Collective

GWN7 and Regional Newspaper Group [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]To calculate the number of FTE employees:

FTE = total casual and part-time hours worked per week ÷ 38 + total full-time employees. Be sure to include all owners, proprietors, directors and partners who are active in the day-to-day running of your business.[/vc_column_text][vc_empty_space height=”48px”][/vc_column][/vc_row]

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2019 Event Sponsors

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Business Excellence Award Application

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